What is Managed Print services (MPS)?

Managed print services or MPS is an end-to-end solution that provides everything that an organization needs to identify and control operating costs related to its printers. Although the services offered can vary dramatically, an MPS provider typically offers an initial assessment, equipment redeployment and/or acquisition, consumables and service, continuous improvement through ongoing contract assessment, and as-needed optimization.

What are the benefits of a managed print services (MPS) program?

A comprehensive managed print services (MPS) program identifies and controls the operating costs associated with producing and managing document output on the printers within the organization MPS also allows critical IT staff to spend time on more strategic projects while the day-to-day monitoring and maintenance of the printers is left to the MPS provider. Most important, MPS provides clients with a high level of client engagement for continuous improvement and strategic planning based on business needs.

How is a managed print services (MPS) relationship different from my existing copier contract?

Your copier contract is a lease that covers maintenance on your copier and toner. Typically, you see your copier salesman at the time the lease is signed and then six months prior to the end of your lease when the salesman reappears to sell you new equipment. You are billed monthly for a minimum cost per copy (CPC) and for any overage. The minimum CPC typically bears no relationship to the actual number of copies that you make, except that overages are charged to your account. A managed print services (MPS) relationship is very different. An MPS contract is a service agreement to participate in the day-to-day operation of your printers, which means we are proactively monitoring consumable levels and equipment alerts. We provide remote monitoring of your networked devices to facilitate proactive service and consumable replenishment.

Does a managed print services (MPS) program require me to enter a contract?

Yes, our MPS programs are designed to allocate your costs over a 36-60 month contract alleviating any large capital outlay. Managed Print Services is an ongoing relationship as described above, not a one-time transaction.

How much do you charge for consulting services?

There are no out-of-pocket costs for our consulting services during the discovery phase of our process. Once the managed print services (MPS) engagement begins, our consulting services are included as part of the MPS services agreement.

Won't Clarity Imaging managed print services (MPS) program increase my printing costs?

Absolutely not! By implementing process improvements tailored to your business, we more effectively manage your resources, reduce costs and eliminate waste. Where applicable our available tracking software can integrate with your accounting package to actually increase your revenue stream from your existing clients. This is not a sales tactic and there is no financial trickery.

How much does a managed print services (MPS) engagement cost?

The actual cost of a managed print services (MPS) agreement will depend on the specific details of coverage including hardware selected, scope of service, length of agreement, contract inclusions, etc. By implementing business process improvements and fleet optimization, we more effectively manage resources, reduce costs and eliminate waste yielding lower operating costs.

Which stakeholders in my organization should be involved in the decision making process when entering a managed print services (MPS) program?

Because there are several stakeholders across multiple functions that are impacted by the implementation of an effective MPS program, we believe a C-level or senior level manager should be the internal advocate for the program, while involving stakeholders from the IT department, finance department, and purchasing department in the decision making process.

When should we engage you as our managed print services (MPS) provider?

We should be engaged prior to any hardware purchase. An objective analysis of the print environment is critical to a successful MPS program. The objective analysis is then used to help determine the type of equipment and the number of devices required as well as the appropriate placement of each device. Because each factor listed has an impact on operating costs, the objective analysis is the cornerstone of the MPS engagement and should be completed prior to making purchase decisions.

How are you able to offer so many services in your managed print services (MPS) program and reduce my print costs?

Clarity Imaging Solutions was built to provide managed print services (MPS), which means our systems and overhead expenses are consistent with the service delivery requirements of an MPS engagement. MPS is our only business and not a sales tool being used by us to support a legacy business. We use the latest technology and software coupled with lower overhead expenses than our competitors which enables us to delivery greater savings directly to you.